Sunday, October 1

Communication and Interpersonal Skills in Social Work (2nd Ed.) PDF Free Download

This book Communication and Interpersonal Skills in Social Work is written by JULIET KOPROWSKA. This book is primarily intended for social work students who will soon enter the first period of practical learning, although it may also be of interest to experienced social workers and other health and social care colleagues. Since hands-on learning begins at different times in different programs, the book is designed to be accessible to students in the first year of the degree course but will remain valuable to those in later years of the program and to those studying at the graduate. Good communication skills are essential to any form of social work practice, from therapeutic interventions to the most mundane bureaucratic activities.

Whether you’re dealing with a complex family situation, calling the local council on your behalf for non-payment of rent, or writing a letter to the health visitor who referred you, you need to be able to communicate well. This example gives an idea of ​​the diversity of communication and shows that social workers must be able to move flexibly between different modes of communication and use them all effectively.



Book Name Communication and Interpersonal Skills in Social Work
Edition 2nd
Language English
Format PDF
Category Nursing Books



Overview of Communication and Interpersonal Skills in Social Work

“This book shows social work students how to communicate effectively and develop good interpersonal skills. The emphasis of the book is not on a particular ‘right way’ to communicate but on the need to be mindful, flexible, and responsive so that communication is appropriate to the user of the service, the context, and the purpose of the work. Areas covered include the importance of emotional communication and working with children, adults, and those who may be distressed or aggressive.” “This book is an interactive, hands-on resource and has a very hands-on approach, with activities and case studies throughout. Key messages and further reading are highlighted in the text to help and reinforce learning.”


Key features

  • Social work services, service users, and carers;
  • The service delivery context;
  • Values and ethics;
  • Social work theory;
  • The nature of social work practice.


Topics of this Edition

  • Communication skills: don’t they just come naturally?
  • What do we know about effective communication?
  • The human face of social work: emotional communication
  • Getting started
  • Making progress and managing endings
  • Communicating with children
  • Working with families and groups
  • Working with people with ‘special communication needs’: communicative minorities 
  • Safety and risk: working with hostility
  • The demands and rewards of interpersonal work


Communication and Interpersonal Skills in Social Work



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